Shipping policy
- We normally ship within 2-3 business days of receipt of your order. (Processing times can be delayed when handling large order volumes)
- We use a variety of shipping companies to ship. (Primarily USPS for standard orders)
- We are NOT responsible for shipping times/delays once a product has left our facility as we do not have control or influence over shipping carriers delivery estimates or delays.
- Delivery times will vary within regions in the US and may also be affected by weather conditions.
- We ship our products within the continental United States, Puerto Rico, and Hawaii only.
- Tracking numbers are updated daily once your order has been picked up by the shipping service.
- Customers are responsible for all appropriate sales taxes.
- Aerosol cans and all Barge cement products must be shipped via ground transportation and will be shipped separately from your other items if necessary.
- Cosflex and Flexbond are prone to freezing during winter months. Pease make sure you are there to receive it and it is not sitting out in the cold.
- Refunds or returns will not be accepted beyond 15 days after delivery.
- We are not responsible for stolen packages if we have a confirmation of delivery.